New Form   Measuring Customer Service - NTSC English Meeting exact customer demand to increase sales is established as the driver for this series of measurements, especially as they relate to Lean JIT oriented businesses. Measurements that work for ship-to-order, ship-from-stock, job order and process flow businesses are defined and explained. Not Available This product is not available in this price set. All Prices in US Dollars      Copyright 2010 Ken Wantuck Associates, Inc. All rights reserved.